StayproofPrivacy policy
Who we are
Stayproof is published by ITEXPERT24 LTD, a company in the United Kingdom. ITEXPERT24 LTD is the controller for the information described in this policy. You can contact us at support@stayproof.itexpert24.com.
In short
- Stayproof has no account and no server. Everything you enter or record is processed and stored on your iPhone.
- The app does not send your trips, locations, photo information or any other personal data to us or to anyone else.
- The app contains no analytics, no advertising and no tracking, and the app’s privacy manifest declares that it does not track you and does not collect data.
- Location and photo access are optional. You can turn them off at any time.
What the app processes on your device
- Trips and day entries you add yourself: countries and dates, and any corrections you make to individual days.
- Your settings: your home country and the date you have lived there from, and the day-count rules you choose to track.
- Country records made from your location (optional, see below).
- Country records made from your photos (optional, see below).
- A few preferences kept in the app’s standard settings storage on the device, such as whether you have finished the introduction and whether automatic recording is switched on.
All of this is held in the app’s private storage on your iPhone. It is not uploaded anywhere by Stayproof.
Location
If you turn on automatic recording (a Stayproof Pro feature) and allow location access, the app uses iOS’s significant-location-change and visit monitoring, and asks for one position fix when you open the app. Each position is converted to a country on your iPhone, using data bundled in the app. Positions that are too imprecise to place you in a country reliably are discarded.
What is stored is the local calendar day, the minute of that day, the country and the fact that it came from location. The coordinates themselves are not stored. If you allow location access “all the time”, the app can record a border crossing while it is closed; if you allow it only while using the app, the crossing is recorded the next time you open it.
To turn this off: switch off “Record my country automatically” in the app’s Settings, or change the permission in iOS Settings > Privacy & Security > Location Services > Stayproof. If your Pro subscription ends, automatic recording is switched off by the app.
Photos
If you use “Import from Photos” (a Stayproof Pro feature) and allow photo library access, the app reads the capture date and the location stored with each photo in your own photo library, in order to rebuild days you spent in each country. It does not load or read the pictures themselves, does not copy or upload them, and does not change or delete anything in your library. Shared albums and synced libraries are not read. Photos that are too isolated to be trusted are ignored. Only the resulting day, country and the fact that it came from a photo are stored; the coordinates are not stored.
You can remove access in iOS Settings > Privacy & Security > Photos > Stayproof, and running the import again replaces the days that came from photos with the new result. You can also correct any single day in the calendar, or delete the app to remove everything.
Purchases
Stayproof Pro is an auto-renewing subscription, offered monthly and yearly. Purchases, free trials, renewals, cancellations and refunds are handled entirely by Apple through the App Store. Stayproof does not receive your name, Apple Account details or payment details. The app asks the App Store, on your device, whether you have an active subscription so that it can unlock Pro features. Apple’s own privacy policy applies to what Apple processes. The app may also show Apple’s standard prompt asking you to rate it; whether and how you respond is handled by Apple.
Exporting, restoring and reports
You can export all your data as a file, restore from such a file, and create a PDF report. These files are made on your iPhone and go only where you choose to send them, for example through the iOS share sheet. Once you share a file, it is subject to the privacy practices of whoever you shared it with.
Device backups
Stayproof does not exclude its data from iOS device backups. If you use iCloud Backup or back up your iPhone to a computer, your Stayproof data may be included in that backup under your own Apple settings. That is a function of your device, not something the app sends.
Who receives your data
Nobody receives it from the app. Stayproof contains no third-party SDKs for analytics, advertising or crash reporting, and does not make network requests with your data. The only system service it contacts on your behalf is the App Store, for subscriptions.
This website
This website sets no cookies, runs no scripts, and uses no analytics or advertising. Our hosting provider, Cloudflare, processes technical request data such as your IP address to deliver the pages and protect the service.
If you contact us
If you email support@stayproof.itexpert24.com, we process your email address and the content of your message in order to reply and to keep a record of the support request. Please do not send your travel data unless it is needed to help you.
Retention and deleting your data
Because your Stayproof data exists only on your device, we hold none of it and cannot access, correct or delete it for you. You control it directly: edit or delete trips and day entries in the app, and delete the app to remove everything it stored on the device. Files you exported are yours to keep or delete. Data in a device backup stays there until that backup is replaced or deleted. We keep support emails only as long as needed to handle your request and for our records.
Your rights
You have the rights provided by data protection law in your country, such as access, correction, erasure and objection. For the data held in the app, you exercise them directly on your device as described above. For anything we hold about you, such as a support email, write to support@stayproof.itexpert24.com. If you are in the United Kingdom you can also complain to the Information Commissioner’s Office.
Children
Stayproof is not directed at children. The app does not collect personal data from anyone, including children, and has no account system, advertising or social features.
Changes to this policy
If the app’s handling of data changes, we will update this page and its effective date before the change takes effect in a released version of the app.